Resolving credit card payment errors

 

Verify that the billing information you entered is correct.

Remove any dashes or spaces from the card number.

If the card is new or has been recently reissued, make sure it has been activated.

If you're still experiencing a payment issue after following the steps above, please contact the issuing bank of your credit card.

Account verification

 

To avoid any delays in processing your order, please ensure that the billing address on your order matches the address that appears on your bank statements. If you're unsure about your billing address, please contact your bank directly.

 

Identifying your credit card security code

 

The credit card security code is a unique three or four-digit number printed on the back (Visa/MasterCard) of your card. Your order cannot be processed without this code.

 

Visa/MasterCard: