Returns

How do I initiate a return for my online order?
Skechers France Returns Please note that purchases on Skechers websites cannot be returned to Skechers Retail Stores To initiate a return, here's w...
Sam, 19 Mars, 2022 à 1:01 H
How do I return an item if I checked out as a Guest?
If you placed your order as a guest to initiate the return, click on "Orders and Returns" at the top right hand corner of the Skechers website. E...
Sam, 19 Mars, 2022 à 1:11 H
What is the exchange policy for orders purchased on Skechers.fr?
We do not currently offer exchanges for Skechers website purchases. If you would like the same shoe in another size or style, simply place a new order and r...
Sam, 19 Mars, 2022 à 1:15 H
What should I do if I believe my shoes are faulty?
If you purchased your shoes from our website and you believe they are faulty please use the “contact us” button on the website. Please provide your order nu...
Mer, 18 Sept., 2024 à 5:03 H
When will I receive my refund?
The maximum time for a refund is 2 weeks from the receipt of the returned merchandise in our warehouse. You will receive a confirmation email once your retu...
Mer, 18 Sept., 2024 à 5:06 H